Thank you for your interest in Hasten Home’s Vacation Bible School materials and more! The following terms apply to purchases made from Hasten Home, whether on hastenhome.com or by any other means.
All orders must be paid (and payment cleared) before being shipped. We accept PayPal and many major credit cards (both through PayPal’s secure website). Additionally, we gladly accept checks and money orders in U.S. funds by mail.
If paying by mail, please send to: Hasten Home, 3291 Autumn Chase Way NE #103, Salem, OR 97305. Be sure to include current contact information with your order.
We reuse clean, sturdy packaging materials when available in an effort to be kind to our environment and provide lower end prices to you, our customer. If this is objectionable to you for any reason, please let us know when you place your order.
We primarily ship to US addresses only, via United States Postal Service. Sorry, we are unable to ship to APO/FPO addresses. Shipping costs are generally NON-REFUNDABLE.
Please contact us if you are interested in a shipment to Canada. Note that shipping costs internationally are much higher (even four times the domestic price); however, if you are okay with this, we will gladly quote you a more exact cost to your specific location and for your specific order. Products shipped internationally are generally NON-REFUNDABLE.
Downloadable products are generally available to most, if not all, countries.
For more information on shipping, please see A Note on Shipping.
Per Oregon state law, we do not charge sales tax.
Your complete satisfaction is important to us.
Vacation Bible School curriculum
We accept returns for Vacation Bible School curriculum in its original condition within 30 calendar days of purchase.
Even better, feel free to ask questions before you buy!
EXCEPTIONS–please note: Vacation Bible School worksheets (not purchased as part of a VBS curriculum package) are NOT returnable. Any photocopying or duplication of any Vacation Bible School materials by any means constitutes acceptance of the Vacation Bible School materials. Please look your order over to be sure you are satisfied before you make any copies.
Please CONTACT US immediately if you are dissatisfied with your order for any reason, so that we can work out an acceptable solution together. Refunds will be evaluated on a case by case basis and may be charged up to a 20% restocking fee. (For example: Customized items are never fully refundable; A printed VBS curriculum set in mostly perfect condition will not be fully refundable if part of it must be replaced to be re-sold; etc.)
Returns must be in ORIGINAL CONDITION and with all original packaging materials. All returns must be accompanied by a Return Merchandise Authorization number. Please be sure to package your return carefully as merchandise that is not resaleable generally cannot be refunded. Buyer is responsible for all shipping costs.
Downloadable documents (with the exception of Vacation Bible School curriculum sets) are non-refundable. Please look over the item description and pictures carefully to see what you will get with your purchase.
We value your feedback. If you have any questions or comments, please feel free to contact us.
At this time we do not have specific “store hours.” Generally speaking, though, I am online and check messages at least daily Monday through Thursday.